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Water & Sewage
COVID-19 Response utility billing
- Extension of seniors discount on any portion of 2020 invoices if paid by November 30, 2020.
- Defer the application of a penalty of 2.5% on any outstanding balance until November 30, 2020.
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If you have any water or wastewater service related questions please contact the District at 250-949-7779 or email email@example.com.
The District of Port Hardy provides quality water and sewer services to Port Hardy residents. The District bills local residents for these services quarterly. Payment is due 40 days after the invoice date. Utility amounts not paid by the due date are penalized at 2.5%. Seniors aged 65 and over who pay their utility bill on time may be eligible for a discount.
- For water shutoff requests, please call 250-949-7779.
- We require your name, address and phone number and also 48 hours notice (not including weekends and statutory holidays) so that we may schedule our staff accordingly.
- There is no charge for the shutoff and it must take place during regular working hours, Monday to Friday (not including statutory holidays). We will attend to turn the water off and the homeowner or the plumber can call 250-949-7779 when they are ready to have the water turned back on.
- If it is an emergency (i.e. a water line break), we will attend immediately.
- Emergency service outside of regular working hours is charged at $75 for each on or off.
Water & Sewer Annual Operational Reports
Stage One Water Restrictions, Now in Effect May 1, 2020.
Check out the chart for permitted water uses and restrictions by stage.
Please call the District Office if you have any questions 250-949-6665
Water Restriction Links:
Looking for ways to conserve water? You can find good tips at CMHCs 2014 Guide to Household Water Efficiency