have questions?
Let the District know when something needs attention.
Click the button below to report issues online and track updates.
Public Works
NEW: Q-Alert Service Request System
Noticed a street light flickering? Perhaps you’ve recently avoided a car-consuming pothole while driving down the road? Or maybe your neighbourhood has a new outdoor swimming pool thanks to a blocked storm drain. Whatever the problem, submitting a service request with the District has never been easier! Quick and convenient, Q-Alert is an online reporting tool residents can use to let the District know when a municipal service is in need of attention. How? It’s simple:
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- Notice issue
- Scan QR Code (or visit porthardy.ca
- Fill in key details about the issue/concern
- Drop a pin for accuracy
- Upload a photo context
- Click ‘create request’
We take it from there, it’s that easy! No need to wait until office hours the next day to call to report a concern. Plus, Q-Alert will keep you informed on the status of your request and notified as soon as it has been completed.
After-hours operational emergency? Call 250-949-7505 for assistance.
May is National Public Works Week!
Check out this short video & learn all about what Operational Services does to take care of our community. Thank you Operational Services for all you do!
The Operational Services Department includes the following three departments:
- Parks
- Utilities
- Maintenance
These three departments provide quality services to the community in areas such as water and sewage treatment and distribution, seasonal road, sidewalk and trail maintenance, snow and ice control, storm sewer collection services, development and maintenance of community gardens, parks and beaches. In addition to the community services, our Maintenance Department provides internal equipment procurement and maintenance services on District owned equipment. Staff provide services 24 hours a day, seven days a week. Operational Services is housed at the Port Hardy Public Works yard.
8900 Park Drive
Port Hardy, BC
Phone: 250-949-7779
Hours of Operation: Monday to Friday 8:00 a.m. – 4:30 p.m.
After Hours Emergencies: 250-949-7505
Director of Operational Services
Jason Jacinto
email:general@porthardy.ca
tel: 250-949-7779 fax: 250-949-7465
