Live The Adventure

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have questions?

Let the District know when something needs attention.

Click the button below to report issues online and track updates.

Community Press & News

Community Press & News provides links to stock photos, Public Service Announcements and Press Releases which may be of interest to the media or the community at large. If you need additional information, or would like assistance in arranging a media event or interview, please contact:

 

Heather Nelson-Smith

Chief Administrative Officer

District of Port Hardy

PO Box 68

Port Hardy, BC V0N 2P0

Tel: 250 949 6665

Email: hnelson.smith@porthardy.ca

NEW: Q-Alert Service Request System

November 25, 2025

Noticed a street light flickering? Perhaps you’ve recently avoided a car-consuming pothole while driving down the road? Or maybe your neighbourhood has a new outdoor swimming pool thanks to a blocked storm drain. Whatever the problem, submitting a service request with the District has never been easier! Quick and convenient, Q-Alert is an online reporting tool residents can use to let the District know when a municipal service is in need of attention. How? It’s simple:

    1. Notice issue
    2. Scan QR Code (or visit porthardy.ca
    3. Fill in key details about the issue/concern
    4. Drop a pin for accuracy
    5. Upload a photo context
    6. Click ‘create request’

We take it from there, it’s that easy! No need to wait until office hours the next day to call to report a concern. Plus, Q-Alert will keep you informed on the status of your request and notified as soon as it has been completed.

After-hours operational emergency? Call 250-949-7505 for assistance.